Introduction
This Glance and See Privacy Statement (“G&S Privacy Statement”) applies only to the Glance and See Messaging Service and the Glance and See website/webpages located at
Applicant Request | Home Page (collectively, the "G&S Websites").
We seek to safeguard your privacy. This G&S Privacy Statement details our general online information practices, how we will seek to protect your information, and the limited manner in which we may use that information.
By visiting the G&S Websites or using services available on the G&S Websites, you consent to the collection and use of your information by us as set forth in this G&S Privacy Statement. This G&S Privacy Statement does not apply to any other information collected by Southern Company or its affiliates through any other means. Please note that other privacy terms, conditions and policies apply to other Southern Company websites -- please review those terms carefully, as such terms may differ from the terms of this G&S Privacy Statement.
Throughout this G&S Privacy Statement, the words "you," "your," and "yours" refer to any person or entity using the G&S Websites, and the words, "Southern Company Gas," "we," "us," and "our(s)" refer to Southern Company Gas and one or more of its subsidiary companies. .
Changes to the G&S Privacy Statement
Please review this G&S Privacy Statement regularly for any changes or updates. We may change this G&S Privacy Statement at any time and with notice to you on the G&S Web Sites. All changes to the G&S Privacy Statement are effective immediately when we post them. Your continued use of the G&S Websites following posting of changes to this G&S Privacy Statement signifies that you accept such changes. Additionally, if you have any questions or concerns regarding this G&S Privacy Statement or the practices set forth in it, please contact us .
Children's Privacy
THE G&S WEBSITES DO NOT KNOWINGLY COLLECT OR SOLICIT PERSONAL INFORMATION FROM VISITORS UNDER AGE 13 AND ARE IN NO WAY DIRECTED AT CHILDREN UNDER THE AGE OF 13. IN THE EVENT THAT WE LEARN THAT WE HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD UNDER AGE 13 WITHOUT PARENTAL CONSENT (OTHER THAN COLLECTION FOR THE SUPPORT OF INTERNAL OPERATIONS AS SET FORTH BELOW), WE WILL DELETE THAT INFORMATION AS QUICKLY AS POSSIBLE.
Except for automatic collection of users' IP addresses for the support of internal operations as more particularly set forth below, we do not solicit or knowingly collect personal information from children under the age of 13. IF YOU ARE UNDER THE AGE OF 13, PLEASE DO NOT SUBMIT A REQUEST FOR INFORMATION, INQUIRY, OR ANY PERSONAL INFORMATION (INCLUDING, BUT NOT LIMITED TO, YOUR NAME, ADDRESS, TELEPHONE NUMBER, E-MAIL ADDRESS OR ANY SCREEN NAME OR USER NAME YOU MAY USE) TO US. IF WE LEARN THAT A REQUEST HAS BEEN SUBMITTED FROM A USER UNDER THE AGE OF 13, WE WILL TAKE STEPS TO DELETE SUCH REQUESTS AND ANY RELATED PERSONAL INFORMATION.
Information We Collect When You Visit the G&S Websites
Except as set forth in this G&S Privacy Statement, we do not collect personal information on the G&S Websites unless you voluntarily provide it to us when you visit the G&S Websites. When you visit them, G&S Websites automatically collect certain information about interactions between your web browser and the G&S Websites and other web sites unrelated to the G&S Websites that you visit, including your IP address, the web pages you visit and how long you visit them. Web browsers may provide certain information that we may also collect, including your time zone, browser type and version and language preference. We or our third party service providers may organize or analyze IP addresses for general support of internal operations, including maintaining functionality of the G&S Websites and diagnosing G&S Websites' issues, analyzing trends, providing more efficient service, maintaining and/or enhancing security for users and the G&S Websites, producing traffic volume statistics and making the G&S Websites and our infrastructure more useful and secure. In an effort to protect the security of our critical infrastructure, any use of a Web Site or information relating to such use may be monitored and disclosed to federal authorities or agencies.
Cookies
Some parts of the G&S Websites use "cookies." G&S Websites may ask your web browser to store a small text file on your computer, which will then be sent back to our G&S Websites automatically each time you click on a new page on the G&S Websites. This enables us to provide you with the best browsing experience possible. A cookie cannot be executed as code or deliver viruses. You can refuse the cookie or delete the cookie file from your computer by adjusting your web browser privacy settings or by other widely available methods. Please note that you may not be able to use certain features of the G&S Websites if your web browser does not accept cookies.
Marketing and Surveys
When you visit the G&S Websites, we may ask if you would like us to send you marketing or customer service materials about our services and other associated products and services. As part of our efforts to provide you with better products and services and to increase customer satisfaction, we may share information with third-party providers that assist us in providing those products and/or services to you. From time to time, we may include survey forms on the G&S Websites. For example, we may survey customers concerning issues that are important to us, such as customer opinions or services offered. We may disclose aggregated survey results to other third parties, such as the public service commission, rating agencies, or advertising agencies
Linked Websites
The G&S Websites may provide links to other websites that we do not own or operate ("Linked Web Sites"). You may have the ability to visit such Linked Web Sites. Please be aware that when you leave the G&S Websites and visit Linked Web Sites, we are not responsible for the privacy practices or the content of those Linked Web Sites. The privacy statements, policies and other terms contained on the Linked Web Sites apply.
How We Protect Your Information We will not share personal information such as names, cellphone numbers or email addresses with third parties, excluding aggregators and providers of Text Message services.
We use industry-standard administrative, technical and physical safeguards and protection practices and controls to ensure the integrity of our systems and to protect your information from loss, misuse, alteration and destruction. Such protection measures include firewalls and Secure Socket Layers (SSL) to protect and encrypt sensitive transmissions. Please be advised, however, that no security system is fail-safe and we cannot guarantee the information you provide will never be obtained by unauthorized persons.